Returns
ALL PURCHASES OF SALE ITEMS ARE CONSIDERED FINAL SALE. NO EXCEPTIONS.
SPIRITUAL NARCISSIST ACCEPTS RETURNS ON FULL PRICED ITEMS ONLY, WITH SOME EXCEPTIONS NOTED BELOW. YOU MUST SUBMIT A REQUEST FOR RETURN WITHIN 14 DAYS OF RECEIVING THE ITEMS(S), FOLLOWING THE INSTRUCTIONS NOTED BELOW.
ITEM(S) MUST BE SENT BACK IN ORIGINAL/SALE-ABLE CONDITION. THE ITEM(S) MUST BE UNHARMED, NOT WORN, UNALTERED, AND FREE FROM ANY ODORS. ITEM(S) MUST BE IN ORIGINAL PACKAGING, WITH TAGS STILL ATTACHED.
IF ITEM(S) DO NOT FIT THESE REQUIREMENTS, IT WILL BE SENT BACK TO THE CUSTOMER AT HIS/HER EXPENSE. WE RESERVE THE RIGHT, AT OUR SOLE DISCRETION, TO DETERMINE IF RETURNED MERCHANDISE IS IN SALE-ABLE CONDITION.
RETURN INSTRUCTIONS – FOR U.S. ORDERS ONLY
FOR FULL PRICED ITEMS ELIGIBLE FOR RETURN, PLEASE SUBMIT A REQUEST AT SUPPORT@SPIRITUALNARCISSIST.ME (MAKE CLEAR THIS IS A LINK) WITHIN 14 DAYS OF RECEIVING THE ITEM(S).
WE UTILIZE A THIRD-PARTY SERVICE CALLED SHIPHERO TO APPROVE AND PROCESS ALL ONLINE RETURNS. FOLLOW THE INSTRUCTIONS ONLINE AND IF YOUR RETURN REQUEST IS ACCEPTED, YOU WILL BE PROMPTED TO PRINT A FEDEX RETURN SHIPPING LABEL.
PLEASE PACK ALL ITEMS YOU ARE RETURNING AND INCLUDE YOUR ORIGINAL PACKING SLIP, NOTING THE ITEMS YOU ARE RETURNING. YOU CAN DROP OFF YOUR PACKAGE AT ANY FEDEX CENTER. WE RECOMMEND YOU OBTAIN A RECEIPT OF YOUR DROP OFF AND/OR NOTE THE TRACKING NUMBER.
YOU WILL RECEIVE AN EMAIL NOTIFICATION ONCE YOUR ITEM IS RECEIVED BACK AT OUR LOS ANGELES DISTRIBUTION CENTER.
IF YOU USE THE PREPAID SHIPPING LABEL GENERATED FROM SPIRITUAL NARCISSIST, WE WILL DEDUCT A FEE OF $7.00 FROM YOUR REFUND.
RETURN INSTRUCTIONS – FOR INTERNATIONAL ORDERS
ALL INTERNATIONAL RETURNS MUST BE SHIPPED BACK TO SPIRITUAL NARCISSIST AT THE CUSTOMER’S EXPENSE.
PLEASE CONTACT SPIRITUAL NARCISSIST CUSTOMER SERVICE AT SUPPORT@SPIRITUALNARCISSIST.ME FOR RETURN INSTRUCTIONS SPECIFIC TO YOUR COUNTRY.
PLEASE PACK ALL ITEMS YOU ARE RETURNING AND INCLUDE YOUR ORIGINAL PACKING SLIP, NOTING THE ITEMS YOU ARE RETURNING.
YOU WILL RECEIVE AN EMAIL NOTIFICATION ONCE YOUR ITEM IS RECEIVED BACK AT OUR LOS ANGELES DISTRIBUTION CENTER.
REFUNDS
YOU WILL RECEIVE AN EMAIL NOTIFICATION ONCE WE HAVE ISSUED YOUR REFUND. ONCE WE ISSUE YOUR REFUND, PLEASE ALLOW 10-14 BUSINESS DAYS FOR THIS TO APPEAR ON YOUR BANK STATEMENT.
WE DO NOT OFFER CREDIT NOTES, AND ALL REFUNDS WILL BE RETURNED TO THE ORIGINAL FORM OF PAYMENT. NO EXCEPTIONS.
SHIPPING COSTS ARE NON-REFUNDABLE.
EXCHANGES - FOR U.S. ORDERS
IF YOU WOULD LIKE TO EXCHANGE AN ITEM YOU RECEIVED, PLEASE FOLLOW THE RETURN INSTRUCTIONS NOTED ABOVE. WE UTILIZE A THIRD-PARTY SERVICE CALLED SHIPHERO TO PROCESS ALL RETURNS AND EXCHANGES. AS YOU FOLLOW THE INSTRUCTIONS GIVEN VIA SUPPORT@SPIRITUALNARCISSIST.ME , YOU WILL BE OFFERED THE OPPORTUNITY TO EXCHANGE THE ITEM YOU ARE RETURNING FOR A REPLACEMENT ITEM.
IF THE ITEM YOU WOULD LIKE IS NO LONGER AVAILABLE, PLEASE FOLLOW OUR STEPS TO RETURN YOUR ITEM(S) FOR A REFUND, AND PLACE A NEW ORDER.
FOR INTERNATIONAL – ORDERS
BECAUSE OUR ITEMS SELL OUT QUICKLY, WE ARE UNABLE TO OFFER AUTOMATIC EXCHANGES FOR INTERNATIONAL ORDERS AT THIS TIME. SHOULD YOU REQUIRE A DIFFERENT SIZE OR COLOR OF AN ITEM YOU HAVE RECEIVED, PLEASE RETURN YOUR ORDER FOLLOWING THE INSTRUCTIONS NOTED ABOVE AND PLACE A NEW ORDER FOR YOUR DESIRED ITEM ON SPIRITUALNARCISSIST.COM.